Hi! I have a very annoying problem.
I can’t add my newly bought z-wave Telldus plug in switches to my animus.
I already have 7 plug in switches that was installed before the Acre update with no problems. But now it seems impossible to add more plugs.
I use the “auto detect” and find the new plug within a couple of seconds, up til here there are no problem. I choose security and animus sends security key to the plug. The problem starts after that. The text “waiting for device to respond…” just stands still for a couple of minutes, and after that i just get the message “no new device was added” and the plug isn’t added and I get forwarded to start the installation again. And if i do that it will end the same way.
As a cherry on the top, after this failed installation it always end with that i loose connection with ALL of my old z-wave devices and need to “heal network” in order to get everything working again. A task that takes pretty long time and stops me from trying to install again since the system is busy with healing.
I tested the same smart plug at a friend that doesn’t use animus and it worked without a problem. And yes, I made a factory reset on it before trying to add it to my network
Does anyone have a clue of what I can do?
I can’t really reset my animus and start from the beginning since some of my devices is placed in difficult places.