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Animus Heart?

ID Lock 150

Is it possible to change user PINs from the app/desktop/through Heart gateway and not locally on the lock itself?

The goal is to add/change/delete user PIN from a different location.

Used this from idlock.no:
https://idlock.no/matrise/z-wave-matrise/

Been trying to get in cantact with technical support for the past month without a response.